mp007 Frequently Asked Questions

mp007 requires a copy of your Indonesian national identity card (KTP) and a clear selfie taken while holding the KTP. For players who have made withdrawals totalling Rp 50.000.000 or more, additional documentation such as a bank statement matching your registered account name may also be requested. KYC verification is typically completed within 24 hours during business days (WIB timezone).

On the mp007 Login page, click the 'Forgot Password' link below the login form. Enter the email address registered to your account and you will receive a password reset link within a few minutes. If the email does not arrive within 10 minutes, check your spam folder. If you still cannot access your account, contact mp007 support via 24/7 live chat for manual account recovery assistance.

No. mp007 strictly enforces a one-account-per-player policy. Each player may register only one account per household, IP address, and payment method. Duplicate accounts will be permanently closed and any funds may be forfeited in accordance with our Terms and Conditions. If you have difficulty accessing your existing account, please contact our support team — do not open a new account.

To permanently close your mp007 account, contact our 24/7 live chat support team and submit a formal account closure request. Before closing, ensure all pending withdrawals are processed and your balance is zero or withdrawn. If you are closing your account due to a gambling concern, we strongly encourage you to use our self-exclusion tool instead, which you can activate instantly from your Account Settings under Responsible Gaming.

Deposits made via BCA bank transfer are typically credited to your mp007 account within 1 to 5 minutes during normal banking hours. During peak periods — particularly on weekends and Indonesian public holidays — processing can occasionally take up to 15 minutes. If your BCA deposit has not appeared after 30 minutes, contact mp007 live chat with your transfer receipt and the transaction will be traced and credited manually.

The minimum deposit on mp007 is Rp 25.000 for most payment methods including BCA, BRI, BNI, and Mandiri bank transfers. Deposits via e-wallets such as OVO, DANA, GoPay, and ShopeePay also carry the same Rp 25.000 minimum. There is no maximum deposit limit enforced at the platform level, though individual banks and e-wallet providers may impose their own transaction caps which are beyond mp007's control.

The minimum withdrawal to a Mandiri bank account is Rp 50.000. The maximum single withdrawal is Rp 50.000.000 per transaction. Withdrawals to Mandiri are typically processed within 5 to 15 minutes after approval by mp007's finance team, though during high-volume periods processing may extend to 2 hours. Your Mandiri account name must exactly match the name registered on your mp007 account — mismatches will result in the withdrawal being held pending KYC review.

mp007 does not charge any platform-side processing fees on standard deposits or withdrawals. However, your bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, or others) may apply interbank transfer fees on their end. E-wallet providers such as OVO, DANA, GoPay, ShopeePay, and LinkAja may also charge small transaction fees depending on the transaction type. These third-party fees are outside mp007's control and are borne by the player.

Yes, mp007 supports deposits and withdrawals via OVO, DANA, GoPay, ShopeePay, and LinkAja. E-wallet transactions follow the same minimum deposit of Rp 25.000 and minimum withdrawal of Rp 50.000. Note that your e-wallet account must be registered under the same name as your mp007 account. For withdrawals, the e-wallet must also have completed its own identity verification (as required by Bank Indonesia regulations for licensed e-money providers).

mp007 may place a withdrawal on hold for several reasons: your KYC verification is incomplete, the bank account name does not match your registered name, the withdrawal would breach an active bonus wagering requirement, or our security system has flagged unusual account activity for review. In all cases, you will be notified via email and our live chat team can provide a specific reason. Most holds are resolved within 24 hours once the required information is provided.

To bet on BRI Liga 1, navigate to the Sportsbook section from the main menu. Select 'Football' from the sport categories, then choose 'Indonesia — BRI Liga 1' from the league list. You will see all available fixtures with full-time, half-time, Asian handicap, over/under, and correct score markets. mp007 offers competitive odds on clubs including Persija Jakarta, Persib Bandung, Bali United, and all other BRI Liga 1 teams. Live in-play betting is also available for selected matches.

Mix parlay is a multi-leg accumulator bet where you combine selections from 3 or more different matches into a single wager. All legs must win for the bet to pay out, but the combined odds multiply across each selection, creating the potential for substantially larger returns from a small stake. On mp007, you can build a mix parlay from any combination of football, basketball, or tennis markets. The minimum mix parlay stake is Rp 5.000.

Yes, mp007 offers togel (Indonesia's traditional numbers lottery), including 2D, 3D, and 4D number draws from major pools such as Singapore, Sydney, and Hongkong. To play, navigate to the Togel section, select your preferred pool and draw time, choose your bet type (2D, 3D, or 4D), enter your numbers, and set your stake in IDR. Results are published immediately after each official draw. Minimum stake per line is Rp 1.000. Payouts vary by bet type and are displayed clearly before confirmation.

mp007 offers live-streamed sabung ayam (traditional cockfighting) betting via our Virtual Sports and live events section. Bets are placed on either Meron (the favored rooster, typically placed in the center) or Wala (the underdog), with a draw option also available. Odds are set by the arena operator and displayed in real time. Each fight result is final. Minimum bet is Rp 10.000 per match. Live streams are sourced from licensed operators in jurisdictions where the activity is legally conducted.

RTP varies by individual slot title and provider. Most slot gacor (high-payout slot games) from top studios on mp007 — including Pragmatic Play, Pocket Games Soft (PG Soft), and NetEnt — carry RTPs between 95% and 97.5%. The specific RTP for any game is displayed in the game's information panel, accessible via the 'i' icon on each game tile. mp007 only partners with studios that submit their games for independent RNG certification, ensuring all results are provably fair.

Yes. mp007 is fully optimized for mobile browsers on both Android and iOS devices — no app download is required. The platform uses responsive web design that adapts cleanly to any screen size. All games from our live casino, slots, sportsbook, and togel sections are accessible directly through your mobile browser. For the best experience, we recommend using the latest version of Chrome on Android or Safari on iPhone, with a stable connection via WiFi or a 4G/5G network.

mp007 offers a new member welcome bonus on your first deposit. The current offer, bonus percentage, and maximum bonus amount are displayed on the promotions page accessible after login. Bonuses are credited automatically upon qualifying deposit. All welcome bonus offers are subject to wagering requirements before withdrawal is permitted — always read the full bonus terms in your account dashboard before claiming, as the specific conditions (wagering multiplier, eligible games, expiry period) are detailed there.

A wagering requirement specifies how many times the bonus amount (or bonus plus deposit, depending on the specific offer) must be turned over in real-money bets before the bonus funds or any associated winnings can be withdrawn. For example, a Rp 100.000 bonus with a 10x wagering requirement means you must place a total of Rp 1.000.000 in qualifying bets before requesting a withdrawal. Your current wagering progress is tracked in real time under 'My Bonuses' in your mp007 account dashboard.

Yes, mp007 runs regular cashback and weekly rebate promotions for sportsbook, live casino, and slot players. Cashback is calculated as a percentage of your net losses over a qualifying period and credited back to your account automatically — typically every Monday for the prior week's activity. The cashback percentage and eligibility conditions are posted on the promotions page. Unlike standard bonuses, cashback credits on mp007 generally carry low or zero wagering requirements, making them highly player-friendly.

mp007 operates a tiered VIP loyalty program where players accumulate points based on their wagering activity across all game categories. As you progress through tiers — from Bronze up to Diamond or equivalent — you unlock benefits including higher withdrawal limits, dedicated account managers, faster KYC processing, exclusive reload bonuses, and invitations to special events tied to major sporting occasions such as the FIFA World Cup, Piala AFF, and EPL season kickoff. Full tier requirements and benefits are shown inside your account under the VIP section.

mp007 is a licensed and regulated international online betting and gaming platform. The platform operates under an internationally recognized gaming license and employs SSL encryption across all pages to protect player data in transit. All slot and casino games offered are sourced from studios that hold independent RNG (Random Number Generator) certification, ensuring provably fair outcomes. mp007 does not hold a license from any Indonesian government body, as online gambling licensing does not exist within Indonesian jurisdiction.

mp007 uses industry-standard 256-bit SSL encryption to protect all data transmitted between your browser and our servers. Your financial details — including bank account numbers and e-wallet credentials — are stored in tokenized form and are never visible to mp007 customer service agents in plaintext. Two-factor authentication (2FA) is available and strongly recommended for all accounts. mp007 does not sell or share personal data with third parties for marketing purposes. Full details are set out in our Privacy Policy.

The minimum age to register and play on mp007 is 21 years. This requirement applies to all players regardless of location within Indonesia — including Jakarta, Surabaya, Bali, Bandung, Yogyakarta, and Medan. Age is verified during the mandatory KYC process using your Indonesian KTP. Any account found to belong to a player under 21 will be immediately closed, deposits returned to the source, and all winnings forfeited. mp007 takes its 21+ responsibility seriously and enforces it without exception.

Log in to your mp007 account and go to Account Settings, then select the Responsible Gaming tab. From there you can set daily, weekly, or monthly deposit limits, activate a cooling-off period (24 hours to 90 days), or initiate self-exclusion for periods ranging from 6 months to permanent. All restrictive changes take effect immediately with no waiting period. If you need help activating any of these tools, our 24/7 live chat support team can assist you directly.